What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience by remembering your preferences and actions.
Cookies contain information that is transferred to your device's hard drive. They help us recognize you when you return to our website, remember your preferences, and provide you with a more personalized lottery experience.
Key Information
Cookies do not contain viruses or malware. They are simply data files that help websites function properly and remember your choices.
How We Use Cookies
At Australian Lotto, we use cookies to enhance your lottery experience, ensure website security, and provide personalized services. Our cookies help us:
Enhance User Experience
Remember your preferences, language settings, and browsing history to provide a seamless experience across visits.
Ensure Security
Protect your account, verify age requirements, and maintain secure sessions during lottery transactions and account access.
Personalize Content
Show relevant lottery offers, promotional content, and game recommendations based on your interests and activity.
Improve Services
Analyze website usage patterns to enhance functionality, optimize performance, and develop new features for our concierge service.
Support Responsible Gaming
Remember your responsible gaming settings, spending limits, self-exclusion preferences, and time management controls.
Types of Cookies We Use
We use different types of cookies for specific purposes across our lottery platform. Below is a detailed explanation of each cookie category:
Essential Cookies
These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
- Session Management: Maintain your login state and active sessions during lottery transactions
- Security: Protect against fraudulent activity and verify legitimate requests
- Load Balancing: Distribute traffic efficiently across our servers for optimal performance
Age Verification Cookies
Specific to our lottery services, these cookies remember your age verification status to ensure compliance with Australian gambling regulations requiring 18+ access.
- Age Gate Status: Remember that you have confirmed your age eligibility (18+)
- Verification Timestamp: Track when age verification was completed
- Compliance Logging: Maintain audit trail for regulatory compliance
Payment Security Cookies
These cookies ensure secure payment processing for lottery ticket purchases and maintain the integrity of financial transactions.
- Transaction Security: Enable secure payment gateway connections and encrypted data transfer
- Payment Method Memory: Remember your preferred payment methods (if opted in)
- Fraud Prevention: Detect and prevent fraudulent payment activities
Analytics Cookies
These cookies help us understand how visitors interact with our website, allowing us to improve services and user experience. You can opt out of these cookies.
- Usage Statistics: Track page views, time spent, and navigation patterns
- Performance Monitoring: Identify technical issues and optimize loading times
- Feature Effectiveness: Measure success of new features and lottery offerings
Marketing Cookies
These cookies track your online activity to help us deliver relevant lottery promotions and personalized content. You can opt out of these cookies.
- Personalized Offers: Show lottery games and jackpots relevant to your interests
- Promotional Content: Display targeted promotional messages and special offers
- Campaign Effectiveness: Measure success of marketing campaigns and communications
Responsible Gaming Cookies
Essential cookies that support responsible gaming features, helping you maintain control over your lottery participation.
- Spending Limits: Remember your self-imposed spending limits and budget controls
- Time Management: Track session duration and enforce time limit settings
- Self-Exclusion: Maintain self-exclusion preferences and cooling-off periods
- Reality Check: Enable periodic reminders about gaming duration and spending
Cookie Duration
Cookies are classified by how long they remain active on your device. We use both session and persistent cookies:
Session Cookies
These temporary cookies are deleted when you close your browser. They enable essential functionality during your visit.
- Login session management
- Shopping cart contents
- Form data retention
- Navigation state
Persistent Cookies
These cookies remain on your device for a set period (from days to years) or until you delete them. They remember your preferences across visits.
- Age verification status (90 days)
- Cookie consent preferences (1 year)
- Responsible gaming settings (permanent)
- Analytics data (2 years)
Important: Persistent cookie durations are specified in the detailed cookie list below. You can delete persistent cookies at any time through your browser settings.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We carefully select trusted partners to enhance your experience while maintaining your privacy:
Payment Processors
Secure payment gateways use cookies to process lottery ticket purchases safely:
- Visa & Mastercard: Transaction security and fraud prevention
- PayPal: Payment authentication and account verification
- Apple Pay & Google Pay: Digital wallet integration and secure checkout
Analytics Services
Analytics platforms help us understand website usage and improve services:
- Google Analytics: Website traffic analysis and user behavior tracking
- Hotjar: Heatmaps and user session recordings (anonymized)
Security Providers
Security services protect against threats and ensure compliance:
- Cloudflare: DDoS protection and content delivery optimization
- reCAPTCHA: Bot detection and fraud prevention
Privacy Notice: Third-party cookies are subject to the respective privacy policies of these external services. We recommend reviewing their policies:
Managing Your Cookies
You have full control over cookies on your device. You can view, manage, and delete cookies through your browser settings. Below are instructions for popular browsers:
Mobile Device Cookie Management
Cookie Consent
When you first visit our website, you'll see a cookie consent banner that allows you to accept or reject non-essential cookies. Here's how our consent system works:
Your Consent Choices
-
Accept All Cookies
Consent to all cookie categories including analytics and marketing cookies for a fully personalized experience.
-
Reject Non-Essential Cookies
Only essential cookies (required for site functionality) will be used. Analytics and marketing cookies will be disabled.
Changing Your Consent
You can change your cookie preferences at any time by:
- Clearing your browser cookies (see Managing Cookies section above)
- Using your browser's privacy settings to block specific cookies
- Contacting us to request preference updates
Your consent is stored in a cookie: We use a cookie to remember your consent preferences (accepted or rejected). This consent cookie is necessary to respect your choice and lasts for 1 year.
Detailed Cookie List
Below is a comprehensive list of the specific cookies we use on our website, including their purpose and duration:
| Cookie Name |
Purpose |
Type |
Duration |
session_id |
Maintains your login session and account state |
Essential |
Session |
age_verified |
Remembers that you confirmed 18+ age requirement |
Age Verification |
90 days |
cookie_consent |
Stores your cookie consent preferences (accepted/rejected) |
Essential |
1 year |
csrf_token |
Protects against cross-site request forgery attacks |
Security |
Session |
payment_session |
Secures payment transactions during checkout process |
Payment Security |
30 minutes |
spending_limit |
Remembers your responsible gaming spending limits |
Responsible Gaming |
Permanent |
self_exclusion |
Enforces self-exclusion periods and restrictions |
Responsible Gaming |
Permanent |
_ga |
Google Analytics: Distinguishes unique users |
Analytics |
2 years |
_gid |
Google Analytics: Distinguishes users during session |
Analytics |
24 hours |
_hjid |
Hotjar: User behavior tracking for UX improvements |
Analytics |
1 year |
marketing_preferences |
Stores your marketing communication preferences |
Marketing |
1 year |
cf_clearance |
Cloudflare: Security verification and bot protection |
Security |
1 year |
Regular Updates: This cookie list is regularly reviewed and updated. New cookies may be added as we introduce features or update services. Check this page periodically for the latest information.
Impact of Disabling Cookies
While you have the right to disable cookies, doing so may affect your ability to use certain features of our lottery platform. Here's what may be impacted:
Disabling Essential Cookies
If you disable essential cookies, you will not be able to:
- Log into your account or maintain login sessions
- Complete lottery ticket purchases or financial transactions
- Access secure areas of the website
- Maintain age verification status (you'll need to verify each visit)
- Save your responsible gaming settings and limits
Disabling Analytics Cookies
You can still use the website fully, but:
- We cannot track usage patterns to improve our services
- Performance issues may take longer to identify and fix
- New features may not be optimized for your preferences
Disabling Marketing Cookies
The website will function normally, but:
- You'll receive generic promotions instead of personalized offers
- Lottery game recommendations may not match your interests
- Marketing campaigns may be less relevant to you
Recommended Settings
For the best experience while maintaining privacy control, we recommend:
- Keep Essential Cookies Enabled: Required for core functionality and security
- Consider Keeping Responsible Gaming Cookies: Essential for maintaining your spending limits and self-exclusion settings
- Opt Out of Analytics/Marketing if Preferred: You can disable these while maintaining full site functionality
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Here's how we handle policy updates:
How We Notify You
-
Website Banner
A prominent notification banner will appear when you visit after a policy update
-
Email Notification
Registered members will receive email notifications about significant policy changes
-
Last Updated Date
The "Last Updated" date at the top of this page is always current and reflects the most recent changes
Your Continued Consent
By continuing to use our website after policy updates, you acknowledge and accept the changes. If you disagree with updates:
- You can adjust your cookie preferences through browser settings
- You can contact us to discuss concerns about policy changes
- You may choose to discontinue using our services if changes are unacceptable
Policy Version History: We maintain a record of previous policy versions. Contact us if you need to review historical cookie policy versions.
Cookie Policy Summary
We use cookies to enhance your lottery experience, ensure security, and provide personalized services. You have full control over cookie settings and can manage preferences at any time through your browser.
Last Updated: January 8, 2025
